Frequently Asked Questions

14:00PM

10:00AM

After hours check-in is available. Kindly ensure you have your key
or pin code with you upon exiting your room. In the case of
emergencies outside regular hours, please contact
reception. If you require for someone to attend site afterhours there will be a afterhours call out fee of $50 added to your account.

Cash, Visa, Mastercard and AMEX

1.1% – Visa & Mastercard, 1.3% – Amex

24-hour cancellation policy unless reservations booked on promotion or non-refundable packages.

A pre-authorisation is only required when paying by cash. A cash bond of $250 is required on check in.

Smoking and vaping are strictly prohibited inside all rooms and on balconies. Designatedoutdoor smoking areas are provided. Please be aware that a cleaning fee of $500 will beapplied if any evidence of smoking or vaping in the rooms or balconies is found.

There is no parking available on site at the hotel. There is a parking area available 300m from the hotel in the Foundry car-park located here.

No extra bedding is available.

Yes, cots are available at $10 per stay.

No laundry facilities are available on site.

Yes, all floors are accessible by elevator.

Certified assistance animals are welcome at the hotel. However, no pets are permitted on–site. Please make sure the hotel is notified pre arrival and that necessary identification isprovided.

Yes we have wheelchair accessible rooms available.

Yes – Terms and conditions apply. You may enquire us directly at reservations@hoteloco.com