Frequently Asked Questions

Your ultimate guide to a seamless stay awaits.

Getting to Hoteloco

Getting to Hoteloco: Convenient Travel Options

Whether arriving by train, car, or bus, reaching Hoteloco is smooth and stress-free thanks to its central location.

By Train
From Sydney Airport

  • Take the Airport Link Train from either International Airport Station or Domestic Airport Station.
    • Board the T8 Airport Line heading towards Central Station.
    • Duration: Approximately 8 minutes to Central Station.
  • Transfer at Central Station:
    • Change to a train heading to Redfern Station (just 1 stop, ~2 minutes).
  • At Redfern Station:
    • Exit onto Lawson Street.
    • Walk along Lawson Street until you reach Botany Road.
    • Turn right onto Botany Road and continue straight for approximately 5 minutes.
    • Hoteloco will be on your route.

Direct Alternative via Green Square Station

  • Take the T8 Airport Line from Sydney Airport directly to Green Square Station (just 2–3 stops, ~7 minutes).
    At Green Square Station:
    • Exit the station onto Bourke Street.
    • Walk southeast along Bourke Street for 8–15 minutes or take a short 5-minute taxi/rideshare to Hoteloco.

By Car
From Sydney Airport:

  • A taxi or rideshare journey takes about 15–20 minutes, depending on traffic.
  • Simply enter “Hoteloco” as your destination for seamless navigation.

By Bus

  • Catch a bus running along Botany Road or Epsom Road.
  • Check local bus schedules for routes that stop near Hoteloco for a convenient drop-off point.

What time is check in?

14:00PM

What time is check out?

10:00AM

What is the afterhours process?

After hours check-in is available. Kindly ensure you have your key
or pin code with you upon exiting your room. In the case of
emergencies outside regular hours, please contact
reception. If you require for someone to attend site afterhours there will be a afterhours call out fee of $50 added to your account.

What payment types are accepted?

Cash, Visa, Mastercard and AMEX

Credit card surcharge

A credit card surcharge applies: 1.1% for Visa and Mastercard, and 1.3% for Amex. A $200 pre-authorisation is required for all bookings, and cash payments will not be accepted.

What is the cancellation policy for direct reservations?

We offer a 24-hour cancellation policy, except for reservations made under promotional or non-refundable packages. Please note that a $200 pre-authorisation is required for all bookings, and cash payments are not accepted.

Is a pre-authorisation required on check in?

A pre-authorisation of $200 is mandatory for all bookings, and cash payments are not accepted.

Is smoking allowed?

Smoking and vaping are strictly prohibited inside all rooms and on balconies. Designatedoutdoor smoking areas are provided. Please be aware that a cleaning fee of $500 will beapplied if any evidence of smoking or vaping in the rooms or balconies is found.

Is onsite parking available?

There is no parking available on site at the hotel. There is a parking area available 300m from the hotel in the Foundry car-park located here.

Is there extra bedding available?

No extra bedding is available.

Are there cots available?

Yes, cots are available at $10 per stay.

Are there laundry facilities onsite?

No laundry facilities are available on site.

Are there elevators onsite?

Yes, all floors are accessible by elevator.

Are pets allowed?

Certified assistance animals are welcome at the hotel. However, no pets are permitted onsite. Please make sure the hotel is notified pre arrival and that necessary identification isprovided.

Are there accessible rooms available?

Yes we have wheelchair accessible rooms available.

Are group bookings accepted?

Yes – Terms and conditions apply. You may enquire us directly at reservations@hoteloco.com

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